General Terms and Conditions of Parqet for Private Investors

These General Terms and Conditions ("Terms") of Parqet Fintech GmbH, Ballindamm 27, 20095 Hamburg, email support@parqet.com ("Parqet") serve as the legal basis for the use of services offered by Parqet for private investors ("Services").

1. Registration
   1. To use the Services, the user ("User") is required to register on the Parqet website ("Website") or via the Parqet app ("App"). The User guarantees that they only enter information concerning themselves during the registration process and in particular do not use personal data of third parties or other content that concerns the rights of third parties. Any input errors on the part of the User can be corrected on an overview page within the registration process.
   2. Registration requires the User to be of legal age.
   3. Registration is complete once the User receives a registration confirmation from Parqet.
   4. The User undertakes not to pass on the registration data to third parties. In the event of any other disclosure, the User will inform Parqet immediately upon their own knowledge.
2. Provision of Services by Parqet
   Parqet provides the User with the Services for the duration of the contractual relationship for retrieval via the Internet (Website and App). Parqet sets up the Services on one of its servers, which is accessible to the User via the Internet. Parqet is only responsible for the availability of the Services on its own servers. The User is responsible for providing a suitable device and sufficient Internet connection. The User is also obliged to report any defects to Parqet immediately.
3. Transfer of Rights
   1. Parqet is the rights holder of the provided App and the content on the Website.
   2. Parqet grants the User a non-exclusive, non-transferable right, limited to the contract term, to use the Services via the Website or App for their intended purpose and only for their own purposes.
   3. The User may only reproduce the App and Website to the extent necessary for intended use. When using the Services in the browser, the User is not entitled to install the Services on their device, even temporarily, or to store the Services on other data carriers. When using the App, the User is entitled to store the App on their mobile device in order to use the App as intended.
4. Ordering Paid Services
   1. After registration, users can also purchase paid services from Parqet ("Customer"). The essential characteristics of the various paid services, as well as their contract duration, costs (both monthly and total) and termination options, are set out in our offers on our Website/App. Any input errors on the part of the User can be corrected on an overview page within the ordering process.
   2. The order is placed via the "subscribe with payment" button. The contract is concluded as soon as Parqet accepts the order.
   3. The defect liability law for digital products applies to the offered paid services.
   4. The provision of paid services takes place within three days of ordering the respective paid service at the latest.
5. Right of Withdrawal for Paid Services
   1. The Customer has the right to withdraw from the contract for paid services within fourteen days without giving reasons. The withdrawal period is fourteen days from the day the contract is concluded. To exercise the right of withdrawal, the Customer must inform Parqet of their decision to withdraw from this contract by means of a clear declaration (e.g. by email). The Customer can use the model withdrawal form attached below as an Annex for this purpose, but this is not mandatory (alternatively, you can withdraw via the ). To meet the withdrawal deadline, it is sufficient for the Customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. form linked here
   2. If the Customer withdraws from the contract for paid services, Parqet must refund all payments received from the Customer immediately and at the latest within fourteen days from the day on which Parqet received the notification of withdrawal. Parqet will use the same means of payment for the refund that the Customer used for the original transaction, unless expressly agreed otherwise with the Customer; in no case will the Customer be charged any fees for this refund.
   3. If the Customer has requested that the paid services begin during the withdrawal period, the Customer must pay Parqet a reasonable amount corresponding to the proportion of services already provided up to the point at which the Customer informs Parqet of the exercise of the right of withdrawal, compared to the total scope of services provided for in the contract.
6. Limitation of Liability
   1. The parties are liable to each other without limitation: in the case of fraud, intent or gross negligence; within the scope of a guarantee expressly assumed by them; for damages resulting from injury to life, body or health.
   2. For the breach of a material contractual obligation, the fulfillment of which makes the proper execution of this contract possible in the first place and on the compliance of which the parties regularly rely and may rely ("cardinal obligation"), the parties are liable limited to the damage reasonably foreseeable at the time of conclusion of the contract, unless the conditions of § 6.1 apply.
   3. Otherwise, liability of the parties is excluded.
   4. The provisions of the Product Liability Act remain unaffected.